Online content and image use
Assistance documenting and responding to photographs, videos, written material or branding used without permission.
Administrative support for online and business matters
Practical support for online matters, formal correspondence and business administration
UIOP assists individuals, businesses and authorised representatives with disputed online content, unwanted communications, formal notices, evidence records, account follow-up and related administrative matters.
UIOP is an independent administrative service. It is not a law firm, regulator, debt collection agency or enforcement body.
Services
What we assist with
Focused administrative support for common online, communication and business issues.
Inaccurate publications and reviews
Structured correspondence concerning false, misleading or materially inaccurate factual claims published online.
Spam and unwanted contact
Support recording and responding to unsolicited, persistent, misleading or inappropriate communications.
Suspicious emails and impersonation
Assistance documenting phishing attempts, fake invoices, misleading sender details and impersonation concerns.
Formal business correspondence
Preparation and administration of clear, professional notices, requests for information and formal responses.
Accounts and invoice follow-up
Administrative support with overdue invoices, account reminders and requests for payment or clarification.
Typical referrals
Issues commonly referred to UIOP
Unauthorised image use
Copyright concerns
False factual claims
Misleading reviews
Impersonation
Unsolicited marketing
Repeated contact
Fake invoices
Suspicious links
Platform complaints
Hosting provider complaints
Search result removal requests
Evidence preservation
Overdue invoices
Unanswered account queries
Formal clarification requests
Process
A clear and proportionate process
Record
Relevant emails, messages, URLs, screenshots, images, dates and supporting documents are preserved.
Review
The issue is assessed to identify inaccuracies, unauthorised use, suspicious conduct, account concerns or relevant platform rules.
Respond
A focused notice, clarification request, removal request, cease-contact request or account reminder is prepared.
Escalation options
If a matter remains unresolved, platform complaints, provider reports or referrals for independent legal advice may be considered.
Each matter is handled according to its facts. UIOP does not guarantee removal, payment, reimbursement or any particular outcome.
Online matters
Online content and communications
UIOP assists with online publications, unwanted communications and unauthorised use of content.
Support may include recording the issue, preserving evidence, identifying relevant URLs or senders, preparing a formal response and directing the matter to the appropriate website operator, hosting provider, email service, platform or search provider.
- Unauthorised photographs
- Copyright notices
- False or inaccurate statements
- Misleading reviews
- Impersonation
- Spam
- Phishing
- Persistent contact
- Platform reports
- Search removal requests
- First payment reminder
- Final payment reminder
- Request for payment date
- Request for details of a disputed invoice
- Statement of account correspondence
- Request for supporting documents
- Notice of intended referral
- Evidence preservation notice
Business administration
Formal correspondence and account administration
UIOP supports businesses and authorised representatives with structured formal correspondence.
This may include overdue invoice reminders, requests for payment, requests for supporting information, confirmation of disputed amounts, account follow-up and notices that a matter may be referred for further advice or recovery action.
UIOP does not act as a bailiff, court enforcement service, solicitor or regulated debt collection agency.
About
About UIOP
UIOP provides practical administrative support for individuals, businesses, performers, photographers, production companies and authorised representatives dealing with online issues, formal correspondence and business administration.
Its purpose is to help concerns be recorded clearly, communicated professionally and directed to the appropriate person, organisation, platform or service provider.
UIOP may act on behalf of a named client where appropriate authority has been provided.
Important information
Administrative support only
UIOP is an independent administrative service. It is not a law firm, regulator, debt collection agency, enforcement body, government organisation or law enforcement agency.
UIOP does not provide regulated legal services and information supplied by UIOP should not be treated as legal advice.
UIOP cannot impose penalties, compel removal, enforce payment, start legal proceedings or guarantee the outcome of any complaint or account matter.
Where formal legal advice, litigation, debt recovery proceedings or regulated representation is required, an appropriately qualified professional should be instructed.
Where there is an immediate threat, suspected crime or risk to personal safety, contact the police or the relevant official authority.
Contact
Submit an enquiry
Provide a concise outline of the matter. The form creates a pre-filled email to UIOP so you can review the information before sending it.